FAQ

What are the shipping costs at Better You?

How long will it take for my order to be delivered?

Expected delivery time is 4-6 business days, Monday to Friday, after a 1-2 business day processing time if you order before 04:00 pm AEST.

Can I track my order?

Yes, after shipment you will receive an email with a tracking number to track the status of your package in real time.

What is Better You's return policy?

Customers have the right to return products within 30 days of delivery. Products must be new, unopened, and in their original packaging.

How will I receive my refund after a return?

Expect your refund within 7 days of receiving your returned item via the original payment method.

How can I contact Better You?

You can always contact us with any questions or suggestions using the information below or by using the contact form on the contact page.

Better You

Address:

GOLDEN GLOW LIMITED
Unit 2A, 17/F Glenealy Tower
No.1 Glenealy Central
Hong Kong
No return address

Customer support contact

Email: support@betteryou-uk.com

Business hours:
Monday to Friday:
09:00 am to 6:00 pm AEST